Connect to a technician

If you are a new customer and would like to try our system please feel free to fill in the "Try it now!" form*, you will be prompted to download the connection client, which you must "run" in order to connect to our helpdesk.

*Your personal information will not be disclosed or shared, we comply with the UK data protection law, please see our privacy policy for more information.

If you are an existing customer, returning to finish some work with one of our technicians, please login to to your account and use "PIN connect" option, from your control panel.

If you do not have a PIN Code, please visit our live chat , or via e-mail with your ticket number or your Order ID to request one.